Recruiting and staffing
First-touch screening, on every applicant, the same way.
Screening is the part of recruiting that scales worst. Grepiv makes the first call to every applicant, asks the same questions in the same order, records the answers you asked for, and books the recruiter call for the ones worth it.
The problem
Screening a hundred applicants by phone is nobody's whole job.
The agent runs first-touch screening consistently, records the answers you asked for, and books the recruiter call for anyone worth a conversation.
What Grepiv does on the line
- The same screening questions on every applicant call
- Availability and right-to-work answers as extracted fields
- Recruiter call booked round-robin across the team
- Webhook the candidate into your ATS
Pipelines you would name
Pipelines and custom fields are yours to define. These are the ones a desk in this trade usually ends up with.
- Applicants
- Screened
- Placements
The outcome
Every call lands on the desk.
Whatever the agent captured on the call arrives as a lead in the pipeline you named, with the fields you asked for, ready for whoever picks it up.
| Name | Pipeline | Source |
|---|---|---|
| Dana Whitfield | Intake | Inbound call |
| Marcus Reyes | New quotes | Webhook |
| Priya Nair | Renewals | AI SMS |
| Tom Alderman | Intake | Outbound call |
Leads as they arrive, tagged with the pipeline and the source that created them.
Setup
Live in an afternoon.
The same five steps whatever the trade. Only the script and the pipelines differ.
01
Connect your numbers
Add Twilio credentials, fetch your inventory, and tag the lines Grepiv should use.
02
Write the agent
Script, greeting, voice, extraction fields, tools, and transfer rules. Per inbound number or outbound config.
03
Turn on texting
Attach an AI SMS config, and WhatsApp if you want it. Optional auto-reply on the same numbers.
04
Catch every lead
Pipelines and forms decide where a person lands. Webhooks and the dashboard both create leads.
05
Book and hand off
Appointments land on the calendar. Webhooks push the outcome to your CRM.
A call, start to finish
What it sounds like.
A first-touch screening call, identical for every applicant on the list.
- GrepivHi, is that Samira? This is Kestrel Staffing calling about the warehouse role you applied for. Two minutes?
- CallerYes, that is fine.
- GrepivGreat. First — are you eligible to work in the UK without sponsorship?
- CallerYes.
- GrepivAnd what is your availability? The shift is six until two, Monday to Friday.
- CallerThat works. I can start from the third.
- GrepivNoted. Do you have a forklift licence, or is that something you would need?
- CallerI have a counterbalance licence, yes.
- GrepivThat is everything. I will book you in with a recruiter — Wednesday at eleven work?
On the desk afterwards
Extracted from the transcript, no retyping.
- Right to work: yes
- Available: from the 3rd
- Licence: counterbalance forklift
- Recruiter call: Wed 11:00
- Pipeline: Screened
Questions
Recruiting, specifically.
01
Can it call applicants rather than wait for them?
Yes. An outbound config can dial a new applicant as soon as the lead is created, from the number you choose.
02
What do we get back from a screening call?
The fields you defined, filled from the transcript, plus a summary, the full transcript and a recording when storage is on.
03
Can candidates reach our ATS automatically?
Post-call workflows post to any HTTP endpoint, so the candidate and their answers can land in your ATS without retyping.
Constant
What never changes.
Whatever the trade, these four are the same, which is why one platform covers all of them.
- 01
Your numbers
You connect your own Twilio account and tag the lines Grepiv may use. Numbers you already have can be ported in, and they stay on your account whatever the trade.
- 02
Your script
Greeting, script, voice, transfer rules and duration cap are set per number. That is what makes a line sound like it belongs to your trade rather than to a call centre.
- 03
Your fields
You define what each call should extract and which lead fields it fills. Pipelines and custom fields are yours to name.
- 04
Your system of record
Pre-call enrichment and post-call workflows are plain HTTP, so the outcome lands in the case management system, agency management system, CRM or ATS you already run.
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